By Naomi Ellis, HR systems support lead for employee access, 9 years
Last reviewed: July 1, 2026

ehi hub usually points to The Hub on Enterprise’s EHI domain, where employee-resource links such as Workday, Dayforce, Payroll Workcenter, Benefits, MyEHTrip, and Retirement Plans are grouped. This article is independent and is not an Enterprise Mobility, Enterprise Holdings, or EHI support page. Start by matching the user type and screen before using any reset path.

What ehi hub is

The Hub is an Enterprise/EHI employee-resource environment. The Hub page lists Employee Resources including Benefits, Code of Conduct, Dayforce, Employee Discounts, My Career, MyEHTrip, Internal Career Ops, Payroll Workcenter, Retirement Plans, Talent Development, Wellness, and Workday.

That list is the clue.

A worker looking for Payroll Workcenter is not in the same situation as someone trying to use myEHTrip. A person trying to manage a customer rental account is in a different system again. The page may feel like one login problem, but the source trail shows several different routes.

Employee-resource users

For employee-resource tasks, The Hub is the map. Workday, Dayforce, Payroll Workcenter, Benefits, Retirement Plans, Wellness, Talent Development, and MyEHTrip appear as separate links in the Hub’s Employee Resources area.

Do this first: name the tool you need.

If the task is payroll, start from Payroll Workcenter. If the task is HR or workforce information, Workday or Dayforce may be the relevant resource. If the task is travel-related employee access, MyEHTrip is one linked resource, but it is not the entire Hub. That separation matters because browser requirements and reset routes can differ by page.

myEHTrip users

myEHTrip has its own page. It shows a path for Enterprise Mobility and Fleet Management Employees and a separate area for Franchisee Employees and Crawford Select Rental Program users. The page also shows Login ID and Password fields, a Login button, and a “Forgot Login ID or Password?” link.

That is not just a cosmetic split. It tells the reader that myEHTrip traffic may involve different user groups, even though the page is connected to Enterprise-related access. If the problem is on myEHTrip, do not assume Workday, Dayforce, Payroll Workcenter, or the wider Hub is broken.

The browser clue is cookies. The myEHTrip page says browser cookies are required for the site to function.

Check cookies before resetting myEHTrip. A cookie issue is a page-function issue first.

Franchisee and Crawford users

The myEHTrip page explicitly separates Enterprise Mobility and Fleet Management employees from franchisee employees and Crawford Select Rental Program users.

That matters for troubleshooting because a user may be on the right domain but the wrong user path. A franchisee or Crawford Select user should not assume the Enterprise Mobility and Fleet Management employee route applies to them. The public page shows separate entry areas, so the safer language is “choose the matching path shown on the page,” not “use one universal login.”

Region, role, and employer relationship can affect support routing. The public article should not invent one universal help desk route for every user type.

The signed-out Hub screen

The Hub can show a signed-out page saying the user has been successfully signed out and offering a “Sign back in” path. The same page still displays navigation sections such as Our Company, Business Lines, Operational Support, Employee Resources, and Help.

That screen does not prove the account is locked.

A hands-on clue appears in the page footer: Jive Software version 9.12.0.0 and revision 20220501204130.b81a716.release_9.12.0_internal. That detail is useful because “hub” is a broad search word, and unrelated pages can appear near the same query.

The Enterprise sign-in layer

The Enterprise Holdings Inc. sign-in page shows User Account, Password, Keep me signed in, and Sign in. It also says the system is for authorized clients only and that activity is subject to monitoring and recording.

There is one verified browser friction: JavaScript required. Another Enterprise sign-in result says JavaScript is required when the browser does not support JavaScript or JavaScript is not enabled.

Fix JavaScript before treating the account as failed. A strict browser profile, older browser, managed device, or extension can break the sign-in layer before the account is tested. Repeating the same attempt in the same broken browser state usually produces more confusion, not a cleaner diagnosis.

The Terms and Conditions gate

The Hub Terms and Conditions page lists Employee Resources and Help links, including Payroll Workcenter, Retirement Plans, Talent Development, Wellness, Workday, Hub Admin Help, Hub Help, New to Hub, and Service Desk.

The page is part of the Hub environment, not a random public blog page. In earlier reviewed Hub source text, the Terms screen appeared as a first-visit or updated-terms gate; the practical reading is still screen-based: treat Terms as a Hub entry condition before treating it as lockout.

If a user is trying to reach Workday or Payroll Workcenter and keeps stopping at Terms, the next step is not automatically Password Manager. It may be the Hub terms step or Hub Help.

Password Manager users

EHI Password Manager is a separate page. It shows Change Your Password, Forgot Your Password / Locked Out?, and Setup / Change Security Questions.

Use it only when the task matches password or access management.

The mistake is easy: a user searches “ehi hub password,” lands on Password Manager, and treats it as the fix for everything. But Password Manager is not The Hub resource directory, and it does not explain every browser issue, Terms gate, missing Workday link, or myEHTrip cookie message.

Customer Enterprise users

Enterprise Plus is a customer rental-account page. Its page text says users can check past and upcoming trips, earned rental days, and more.

That is not the employee Hub.

This wrong turn is common because the Enterprise brand is familiar and the page looks legitimate. A customer rental account page can be real and still be wrong for Payroll Workcenter, Workday, Dayforce, Benefits, or Retirement Plans. The Hub source is the one that lists those employee resources together.

User-type route table

User or screen type	What the source shows	Better first move
Employee-resource user	Hub lists Workday, Dayforce, Payroll Workcenter, Benefits, MyEHTrip, Retirement Plans	Start from The Hub resource list.
myEHTrip employee user	myEHTrip shows Enterprise Mobility and Fleet Management employee path	Use myEHTrip only for that page’s task.
Franchisee or Crawford user	myEHTrip shows a separate franchisee/Crawford Select area	Use the matching path shown on myEHTrip.
Sign-in screen user	Enterprise sign-in shows User Account, Password, and JavaScript warning in reviewed sign-in pages	Check browser support before reset.
Password Manager user	Password Manager shows change, lockout, and security-question sections	Use only for access-management tasks.
Customer rental user	Enterprise Plus page covers past and upcoming trips and earned rental days	Use customer account route, not employee Hub.

Reset pages are not interchangeable

myEHTrip has a reset page that asks for the email address stored in the myEHTrip account and says a reset link will be sent by email.

Enterprise.com has a separate customer “Forgot Password” page. Its source text says users enter the name and email address associated with that customer account.

Those pages answer different problems. A myEHTrip reset is not a Workday reset. An Enterprise.com customer password reset is not an employee Hub reset. Password Manager is yet another access-management screen. Treating all reset pages as interchangeable is the fastest way to lose the thread.

What support needs

The Hub lists Help links such as Hub Admin Help, Hub Help, New to Hub, and Service Desk.

A useful support note should name the user path and screen: employee resource, myEHTrip employee path, franchisee/Crawford path, JavaScript warning, cookies required, Password Manager, customer Enterprise Plus, or Hub Terms. Do not send private account material through public pages or third-party guides.

Specific beats sensitive.

Common mistakes

The first mistake is using myEHTrip as the answer for every Hub task. The Hub lists MyEHTrip as one resource beside Workday, Dayforce, Payroll Workcenter, Benefits, and Retirement Plans.

The second mistake is choosing a reset page before identifying the user type. myEHTrip reset, Enterprise.com customer reset, and EHI Password Manager are different routes.

The third mistake is treating JavaScript as a confirmed account problem. The Enterprise sign-in source names JavaScript as a browser requirement, so browser support should be handled before access recovery.

A safer order

Match the user type. Read the screen. Use the matching route.

Employee resources belong in The Hub. myEHTrip tasks belong on myEHTrip, with the correct employee or franchisee/Crawford path. Password problems belong in the access-management route only when the task matches. Customer rental accounts belong on Enterprise Plus, not The Hub. If a JavaScript warning appears, handle browser support before anything else.

FAQ

Is ehi hub for all Enterprise employee tools?

The Hub lists multiple employee resources, including Workday, Dayforce, Payroll Workcenter, MyEHTrip, Benefits, Retirement Plans, Wellness, and Talent Development. It is best read as an employee-resource map.

Is ehi hub the same as myEHTrip?

No. MyEHTrip is one Employee Resources link inside The Hub, and the myEHTrip page has separate paths for Enterprise Mobility and Fleet Management employees plus franchisee/Crawford Select users.

Why does the sign-in page say JavaScript required?

An Enterprise sign-in page says JavaScript is required when the browser does not support JavaScript or JavaScript is not enabled. Browser support should be checked before the issue is treated as account failure.

Is EHI Password Manager the Hub?

No. Password Manager is a separate EHI page for password change, forgotten access or lockout, and security-question setup.

Is Enterprise Plus the same as ehi hub?

No. Enterprise Plus is a customer rental-account page for past and upcoming trips and earned rental days, not the employee-resource Hub.

Does myEHTrip reset fix Hub access?

Only for myEHTrip-specific access. The myEHTrip reset page asks for the email stored in the myEHTrip account and sends a reset link; it does not say it resets Workday, Dayforce, Payroll Workcenter, or other Hub resources.

What should I tell support?

Name the user path and screen: employee-resource Hub, myEHTrip employee route, franchisee/Crawford route, JavaScript warning, Password Manager, customer Enterprise Plus, or Hub Terms. That is enough to route the issue without exposing private account material.